Delivery time: Total Delivery Time = Processing Time + Shipping Time
Processing Time: Before shipping your order, normally we need 1-2 business days to prepare your products, do strict quality-control tests and carefully package the items. So the processing time is separate from the shipping time. 

Shipping time:
1. Standard Shipping: usually 7-15 business days.
2. Expedited Shipping: usually 5-12 business days.

*Islands outside the continental U.S.
Standard Shipping: usually 10-20 business days.
Expedited Shipping: usually 7-15 business days.

*If the package does not arrive in time, please contact us within 6 months after delivery and our agent will respond to you within 24 hours. Please note that overdue requests may not be accepted.

Delivery time reference
7-15 Business Days Delivery To USA
7-18 Business Days:AU,CA,Most Of EU
2-7 Business Days:NZ
Logistics information will take several days to be queried.

• About Tax

In rare cases, orders may be charged customs fees by your government, not our site, you will be responsible for the charges. We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information about customs fees, duties, and taxes.
If you are requested to pay customs duties, please contact magmoo@outlook.com. providing the receipt of the payment, we will cover the 100% amount for you.

• DO YOU DELIVER INTERNATIONALLY

We offer international shipping to most countries. Unfortunately, we are unable to deliver to the following areas: Asia, Africa
For information about the customs process:
Email: magmoo@outlook.com
Please note, we may be subject to various rules and restrictions in
relation to some international deliveries and you may be subject to
additional taxes and duties over which we have no control. If such
cases apply, you are responsible for complying with the laws
applicable to the country where you live and will be responsible for
any such additional costs or taxes.

• ARE THERE OTHER SHIPPING RESTRICTIONS

Shipments to APO/FPO addresses require additional processing time after delivery to the military post office.

• WHAT HAPPENS IF MY ORDER IS DELAYED （Tracking Delivery）

You will be reminded by our logistics email when you successfully place an order and the package starts to mail.
All orders will be provided with one or multiple tracking numbers(a notification email will be sent to your email address) as soon as the label is created by our warehouses or facilities. In most cases, the tracking becomes life within a day after we finish processing your order, however, carrier limitations might cause delays. Please rest assured, that your order is on the way to reach you soon!
As the recipient it will be your sole responsibility to track your order and submit the necessary document required to the customs or courier, we will not be responsible for any loss if you fail to follow all the requirements customs or courier ask(it is highly recommended that you provided your correct and efficient contact methods that making sure you are reachable).
If your order is delayed, please contact us via email magmoo@outlook.com, and we will check the situation with the transportation company in time. Thanks for your understanding and support.
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

• HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:
Email: magmoo@outlook.com